Effective Date: April 1st, 2025
Essential Gear ID (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.
1. Information We Collect
We collect personal information when you interact with our site, including:
- Personal Details: Name, email, phone number, shipping and billing address.
- Payment Information: Processed securely via third-party payment gateways (we do not store payment details).
- Order History: Purchases and transaction records.
- Technical Data: IP address, browser type, and site usage data via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve website functionality and user experience
- Send order updates and promotional offers (if opted in)
- Prevent fraud and ensure website security
3. How We Protect Your Data
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment transactions are encrypted and processed through secure gateways.
4. Sharing Your Information
We do not sell or rent your data. We may share information with:
- Payment Processors: To securely complete transactions.
- Shipping Providers: To fulfill and deliver orders.
- Legal Authorities: If required by law for fraud prevention or compliance.
5. Cookies & Tracking Technologies
We use cookies and analytics tools to enhance your browsing experience. You can manage cookie preferences in your browser settings.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing emails
- Disable cookies via browser settings
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy policies or content.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
For any privacy-related inquiries, contact us at:
Email: hello@essentialgear.id